I am currently on maternity leave.

I deliver marketing, business development & client care strategy – all of which share a common goal to deliver an amazing client experience and ensure Debenhams Ottaway is recognised as a trusted advisor.

Expertise

Drawing on my 14+ years’ experience in legal services marketing, I implement creative and innovative solutions that demonstrate value to clients and make our services accessible, memorable and market-leading.

I collaborate and offer strategic support to the Debenhams Ottaway legal teams in St Albans and Radlett to implement marketing & business development strategy which includes communications, digital footprint, reputation management and showcasing legal expertise.

On the business development side, I focus on the strategic direction of the firm’s services and specialisms to differentiate our legal offering and demonstrate value-add to clients and our network of valued referrers.

I am dedicated to helping colleagues excel in client care, exceeding expectations and maintaining a culture of continual improvement and excellence. I make sure the firm is on the pulse of the most important issues affecting home and work life so that our services always reflect the changing needs of modern businesses and families and are delivered in an accessible and transparent manner.

I pride myself on being a solutions-focussed ‘people person’ and foster cross firm collaboration to ensure that we put clients at the heart of everything we do.

In Touch

I have a keen interest in legal compliance and sustainability issues and enjoy taking part in best practice forums and discussions with fellow legal services professionals.

I hold a degree in Marketing, Advertising & PR and keep up to date with developments and trends via podcasts, webinars and networking.